Ronald Lee Henderson and a few trusted associates (networked only, not employed) that focus on helping people use technology more effectively. Click on the photos to see more about the associates.
COLLABORATIVE Systems is in business to help people and organizations utilize
technology more effectively. We prefer to take a people approach to this
total systems problem. JAD, Joint Application Design (and we prefer
Development) is a process that utilizes our combined technical and human
Most of our work so far has been with information publishing and systems organizations. We have in-depth information systems development experience and do what ever (within reason) is necessary to be helpful to our customers. We write applications programs and develop systems in a variety of computer hardware environments.
We subscribe to the Quality philosophy of Dr. W. Edwards Deming and attempt to apply these theories to our own consulting practice as well as to the work we do for our customers.
We value feedback as a way of continuing to improve our performance.
Questions or comments? Please send them to:
Ronald Lee Henderson
Home/Office 757-357-0074 cell 317-513-9085
Ronald L. Henderson, CDP, CQA is President of Collaborative Systems. He is a specialist in helping organizations use technology more effectively. As president of COLLABORATIVE Systems, Ron orchestrates organizational needs identification for implementing people-friendly information systems. He has focused for the last 15 years on participative systems design and development methodologies. He studied extensively with the Mid-Atlantic Association for Training and Consulting, Inc. and completed the Group Leader-Educator program in 1979, the Applied Behavioral Science program in 1990 and Gestalt Therapy training in 1992. A graduate of Indiana Wesleyan University's Total Quality Management program, Ron is an active member or the Indy Quality, Productivity and Involvement Council, Inc. and past president of the Indianapolis Chapter of the Association for System Managers. My favorite quote is True Joy. A Biblography of readings.
|Ray W. Wilson, P.E. is President of Ray Wilson and Associates, specializing in process mastery and strategic planning from a systems perspective.|
He spent 28 years with Countrymark Cooperative in the areas of distribution, laboratory services, risk management, and engineering. As part of the executive management team for the last ten years, led the company's Customer Focused Quality improvement effort. BS and MS degrees in Agricultural Engineering from The Pennsylvania State University (1964, 1966). Registered as a Professional Engineer in the state of Indiana (1970). Was a founding director and president of the Indy Quality, Productivity & Involvement Council (IQPIC). Member of the National Society of Professional Engineers, the American Society of Agricultural Engineers, American Society for Quality, and the American Association for the Advancement of Science.
Rick Doran is president of People First, Consultants in People, Process & Planning. He is a business professional with over 33 years of experience in leadership, training, employee development, executive coaching and customer quality improvement with Allstate Insurance Company. He is a certified Crosby Quality Education System Instructor, Continuous Process Improvement Instructor, and has completed coursework in Advanced CreativeThinking, Breakthrough Strategies, Self-Managed Work Teams and Quality Function Deployment. Experiential team-based training courses are part of Rick's expertise. He is a licensed facilitator for Stephen Covey"s "Seven Habits of Highly Effective People" workshops, and has completed Covey"s "Principle Centered Leadership" and "First Things First" seminars. He is the author of "The Twelve Steps To Customer Trust" and has developed a skill-based workshop which he presents in a public format as well as customized for private company presentation. phone: 317-574-0272 fax 317-582-1645
Tim Baer is founder and President of QualStat Services, an Indianapolis-based consulting and training firm featuring a continual improvement approach and philosophy consistent with the teachings of Dr. W. Edwards Deming. MS in Applied Statistics from Purdue University (1976). Senior member of the American Society for Quality (ASQ), member of the American Statistical Association. ASQ Certified Quality Engineer (1983). Former Chairman of Round Table II, and long-time Board Member of the Indy Quality, Productivity & Involvement Council (IQPIC), a local Deming users group. Areas of expertise include implementation of the Deming management philosophy, understanding variation, and statistically based management. Currently spends most of his time guiding senior management teams through QualStat's long-term total quality transformation process. e-mail phone: 317-913-0155
|Michael Alan Jerrell is an independent consultant in quality and process improvement, strategic planning and project management, and President of System Optimization, Inc. He leads the development, documentation, deployment and improvement of technical development, project management, business, and administrative processes. He has applied Total Quality Management fundamentals, including Deming management theory, policy deployment and quality function deployment, ISO 9000-based standards, statistical quality/process control and the AT&T Process Quality Management & Improvement method to business processes. He has functioned as a lead auditor in ISO 9000-based audits and has completed Lead Assessor certification. e-mail Phone:317-823-2717|
B Michael Yanofsky (will send something) e-mail Phone:301-540-7022
|George A. Ford is a second generation pioneer in the area of Experiential Learning, and Organization Development. He has spent 45 years first as an engineer; a line manager; a change agent, and the last 30 years as a teacher of change agents in both line and staff operations.|
In his first career, 32 years with AT&T as Director of Management and
Organization Development, he introduced the technology of organization
development that is used today. This included Experiential Learning;
Total Quality Programs; Reengineering; Diversity Training; and Management,
Engineering and Sales Assessment technology.
For the past 13 years, he has specialized in teaching and coaching managers in leadership, change agent and coaching skills. He has worked for Exxon, Xerox, Subaru of America, Hills Pet Food, The Kuwait Banking Association; the Bank of Bermuda; US Department of Agriculture; the Commonwealth of Virginia; M&M Mars; and many others. e-mail phone 410-247-3995